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WFHI review

Support thik tha, but thoda extra time lag gaya

4 out of 54 of 5Unverified experienceSupport and communication

Support thik tha, but thoda extra time lag gaya

Maine shuru mein pop-up chat se support liya tha aur wo thoda time le raha tha jawab dene mein, shayad time zone issue ki wajah se. Phir phone call support mila jo generally theek tha, matlab hours mein fit baithta hai meri working schedule ke hisaab se. Pehle roz training modules samajhne mein thoda waqt laga, par support wali team ne patiently bataya ki call dialer aur database feature kaise use karna hai. Deployment mein thoda confusion tha kyunki automatic updates ane lage the aur mujhe baar baar naye features samajhne pad rahe the. Invoicing ke liye payment process seamless tha aur sab clear tha. Agar thoda response time jaldi hota to main aur recommend karti. Overall support achha laga, bas time thoda zyada lagta tha communication mein, especially jab main urgent help chahti thi us waqt toh thodi dikkat hui.

Asha ZachariahMizoram, IndiaExperience: Published:
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