support thik tha but shuru karne mein zyada time laga
Main support system se generally thik tha experience kar raha tha lekin start hone mein kaafi der hui. Jab main sign-up kiya, mujhe dashboard samajhne mein time laga because database setup aur dialer options thode confusing lag rahe the. Support waale call par mil gaye the lekin kaafi baar reconnect karna pada kyunki wait time zyada tha. Training shuru karne mein bhi delay hua tha, aur jo documents diye gaye they wo thode unclear lage mere liye. Automatic updates ke baare mein baad mein pata chala, starting mein koi proper guidance nahi thi ki ye kab aur kaise implement honge. Invoice aur payment process mein bhi thoda clarity chahiye thi, ki konsi payment cycle kab hai, itna clear nahi tha. Haan, jo telephonic support mila tha vo helpful tha jab connected hua par process mein thoda patiently kaam karna pada. Overall mujhe lagta hai ki onboarding fast ho sakti thi agar communication thoda zyada prompt hota aur documents thode better hote. Mujhe thoda lag raha hai ki bade savdhani se step-by-step process clear karne ki jarurat hai, warna naye users ko thoda problemm hota hai.