Support thik tha but order thoda ajeeb laga
I started takling with the support team to clear my doubts about database setup aur dialer usage. Pehle unhone thoda basic questions cover kiye the, jo sahi tha because pehchaan karna zaroori tha features ko. But, baad mein jo steps diye gaye the, wo itne sequential nahi lag rahe the. Kabhi kabhi mujhe lagta tha ki pehle jo problems discuss ho rahe hain unka answer nahi mil raha tha directly. Support team ne sab explain toh kiya, par unka style aisa tha jaise wo ek hi cheez baar baar bol rahe hain bina clear direction diye. I find ye approach thoda thakane wala tha, especially jab mujhe jaldi solutions chahiye the. Phone pe baat karte samay bhi agar step by step flow hota toh better lagta. Fir bhi, jo assistance mila, usme clarity thi aur madad milti thi, par help sequence thoda Samajhna padta tha. Overall main thoda confuse tha ki kya pehle call karu ya database check karu but end mein sab kuch fix hua. Sequences ajeeb the, par communication ka level acha tha. Isliye mujhe feel hota tha ki support effective tha lekin thoda better planning hoti toh zyada faida hota.