Support thik tha but kabhi kabhi pata nahi chalta kya ho raha hai
Mujhe lagta hai support ka experience thoda mixed tha. Jab bhi kuch issue aata, especially with the calling tools, toh maine call kiya, aur wo moment tha jab unhone kaafi help ki. Vo support wala baat clearly samjhata tha aur patience rakhta tha, which made me feel ki help mil rahi hai. Lekin overall, aise nahi tha ki har baar help mile jaldi se. Kuch baar toh response delay hota tha ya phir mujhe hi follow up karna padta tha. Training sessions theek the, lekin unka support communication itna reliable nahi tha jitna mujhe chahiye tha. Cab main ne onboarding start kiya toh database setup smoothly hua, par jab updates aye toh phone pe samajhne mein thodi dikkat hui. Invoicing process clear nahi tha initially, mujhe khud hi samajhna para ki kis tarah invoice generate karni hai. Payment related queries ke liye bhi support se contact kiya, par kai baar system slow tha, toh samay laga decision lene mein. Matlab, positives bhi the aur negatives bhi, isi wajah se mera overall impression thoda balanced hai. Unexpected problems aaye par kuch helpful interactions bhi hue, toh main neutral hoke yeh keh sakti hoon ki cheezein improve ho sakti hain.