Support thik mila per thoda time laga
Jab main WFHI se support ke liye contact kar rahi thi, toh process me kuch repetition zaroorthi. Pehle main online ticket raise kiya, fir call pe baat hui, par mujhe lagta hai ki kuch baate baar-baar karni padi support staff ke saath. Pehle mujhe apne database set-up ke baaren me detail se explain karna pada, fir thode bahut commands ko dubara repeat karna pada jab tak mera dialer sahi se kaam nahi karne laga. Waiting time bhi normal se zyada tha, especially jab main kisi urgent call ke liye support expect kar rahi thi. Lekin end me, jo outcome mila wo kaam ka tha, aur main satisfied hu ki dialer aur calling tools sahih se kaam kar rahe hain. Isliye rating me main 3 star deti hoon kyunki beech beech me thoda time lag gaya aur baar-baar batane ki zarurat thi.