Support thik hai, zyada nahi kahungi
Main soch rahi thi ki support kaise chalega daily use mein, kyunki starting mein sab theek lag raha tha par jab thoda time hua toh thoda mixed laga. Kabhi kabhi telephonic support ka jawab jaldi milta tha, par kabhi delay ho jata aur mera kaam thoda ruk jata. Main samajh rahi thi ki har situation alag hoti hai, aur shayad vao busy hote hain. Training aur onboarding clear the par yeh daily support thoda inconsistent tha. Calling tools aur dialer kaam kar rahe the par jab kuch thodi si problem aayi toh response ka wait thoda frustrating tha. Database feature se main generally satisfied hoon, par main confused thi ki kabhi update ke baad system thoda slow lag raha tha. Mera overall impression thoda idhar-udhar hai support ke case mein, na bahut achha na bilkul kharab. Main bas kahungi ki agar aap chahte hain daily consistent help, toh ye thoda hit and miss lag sakta hai. Toh overall, main verdict ye hi dungi ki support waise ka waise hai aur bas kuch beech-beech mein better chal sakta hai.