Support thik hai, thoda slow response bhi hua kabhi
Support team ke saath mera experience thik tha. Jab main kuch poochta tha, toh generally response milta tha within a few hours, jo ki acha hai. Lekin kabhi kabhi thoda delay hota tha, matlab jab maine urgent issues ke baare mein bola tha, toh unka response bhi thoda late tha. Mostly telephonic support steady raha, aur baat karne mein koi zyada rukawat nahi thi. Wo log friendly lage jo help kar rahe the, par ek baar mujhe lag raha tha ki mujhe same cheez baar baar explain karni padi, jo thodi unnecessary thi. Training sessions ke dauraan mene kuch questions bhi pooche, jo clear kar diye gaye the. Calling tools ki baat karu, dialer sahi se kaam karta hai aur database upload karna bhi simple tha. Automatic updates bhi regularly aaye, bina kisi dikkat ke. Sign-up and invoice process straightforward tha, jisme koi problem nahi aayi. Overall, support accha tha par thoda aur quick response level hona chahiye tha jab urgent baat hoti hai. Agar yeh improve ho jaye toh experience aur better ho sakta hai.