Support thik hai par main ko chand cheezein khud solve karni padti hain
Main baar baar support ko samjha rahi thi ki mujhe kaunsa feature kaise use karna hai. Waise toh support team acchi hai aur help karne mein ready hoti hai, par zyada tar cases mein mujhe apne aap hi problems ka solution dhundhna padta hai. Dialer ke automatic updates kabhi kabhi confusing hote hain aur mujhe lagta hai ki training mein in cheezon ko achi tarah cover karna chahiye tha. Lekin invoice aur payment process transparent tha, usmein koi dikkat nahi aayi. Mujhe lagta hai ki onboarding flow kaafi clear hai par jab advanced settings ki baat aati hai tab customer ko thoda struggle karna padta hai. Overall, main itna bolungi ki support presence acha tha par main bahut zyada apni taraf se kaam kar rahi thi, jo kabhi kabhi tiring lagti thi.