2 out of 52 of 5Verified customerSupport and communication
Support thik hai but daily issues thode zyada the
Support system shuru mein theek laga but jaise jaise din guze, roz ke issues badhne lage. Kabhi kabhi connectivity problems ya dialer freeze hota tha jo kaafi frustrating tha because kaam delay ho jata tha. On the other hand, jab help magi thi, toh response tezi se mila aur staff polite tha, is baat ko main appreciate karta hoon. Par overall daily routine mein bugs ki wajah se kaam smooth nahi chala. Training phase mein sab kuch sahi tha, explanations clear thi, par actual use mein kuch glitches aaye. Database sync thoda slow tha kabhi kabhi, which affected workflow. Chhoti chhoti cheezein thi jo dikkat badhati thi, isliye rating 2 de raha hoon, par support ka polite approach positive tha.