3 out of 53 of 5Verified customerSupport and communication
Support thi thodi average, but communication better than before
Mujhe WFHI ka support pehle wale systems se thoda alag laga. Jo pehle mein use karti thi, woh generally slow response deti thi aur baar baar follow-up karna padta tha. Yahan support team ki telephonic help kaafi better thi, unhone patiently meri baat suni aur jo main confusion thi uska solution diya. Par thoda irritating raha jab kabhi-kabhi response delay ho gaya, jo mein expect nahi karti thi especially jab mujhe quick help chahiye thi. Communication kaafi clear tha, invoices aur payment confirmation timely mile. Overall, support experience mix tha - kabhi achha feel karaya, toh kabhi thoda frustrate bhi kiya par jo changes hue hai woh definitely progress dikhaate hain.