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WFHI review

Support thi thodi alag, par expectations bhi apne the

3 out of 53 of 5Unverified experienceSupport and communication

Support thi thodi alag, par expectations bhi apne the

Jab main support team se baat kar rahi thi, mujhe laga ki wo log kaafi helpful hain aur polite hain. Par explanation thodi complex lage mujhe; kabhi kabhi mujhe lagta tha ki wo itna clearly nahi samjha pa rahe hain jitna main sochti thi. Dialer setup mein help chahiye thi, to kuch cheezein achhi tarah explain hui, aur mujhe dialer ke features ke bare mein kaafi kuch seekhne ko mila. Lekin jab database aur software update wale parts ki baat aayi, to mujhe lagne laga ki communication thoda confusing tha. Shahad training mein zyada detail honi chahiye thi, ya fir support ne thoda better tailor karna chahiye tha meri queries ko. Overall, main thodi mixed feelings ke saath soch rahi hoon ki support team ki rehnumai kafi supportive thi, par clarity main thoda kami thi jo improve ho sakti hai.

Aarti BagchiGujarat, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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