Support thi thoda slow jab problem ayi
Maine software liya tha expecting ki sab theek chalega, par jab dialer ka issue aya toh support thoda disappointing tha. Jab main problem explain kar rahi thi, to response time bohot zyada tha, aur joh solution diye unme se kuch kam nahi kar rahe the. Maine baar baar call kiya, emails bheji, par koi proper follow-up nahi mila. Onboarding aur training thoda achha laga par jab customer service pe baat ayi toh lag raha tha jaise main apne aap marzi se problem solve karu. Database feature bhi kabhi-kabhi slow ho jata hai, aur automatic updates ke baad kuch functions default settings pe reset ho gaye. Yeh sab milke mera confidence thoda kam ho gaya WFHI pe. Support se baat karna itna smooth nahi tha jitna expect karti thi, even though software ka idea sahi hai, iska execution work nahi kar pa raha. Maine socha tha ki help milegi jab dikkat aaye, par wo level expected nahi tha. Aise me thoda frustration zaruri tha, sorry.