2 out of 52 of 5Unverified experienceSupport and communication
Support thi kam, shuruaat mein delay mila
Maine jab support ki taraf call ki, toh response mein time laga, jo achha nahi laga. Dialer setup aur database use karne mein help chahiye thi, par support staff ko reachable hona mushkil tha, jiski wajah se main thoda late start kar paayi. Onboarding complete karne ke liye bhi zyada time lag gaya. Jo cheezein thodi tricky thi training mein, unpe tez guidance milti toh process smooth ho jata. Mujhe lagta hai agar support system thoda aur proactive hota toh main zyada jaldi ready ho jati. Abhi bhi main thoda struggle kar rahi hoon basic setup mein. Ye cheez definitely miss hui support experience mein jo mujhe chahiye thi.