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WFHI review

Support thi helpful lekin response slow bhi tha

3 out of 53 of 5Unverified experienceSupport and communication

Support thi helpful lekin response slow bhi tha

Jab mera dialer thoda theek se kaam nahi kar raha tha, toh maine support contact kiya. Wo samay se kafi patient the aur meri problem ko dhyan se sun rahe the, jo acha laga. Unhone mujhe step-by-step guide kiya phone pe, jisse kuch issues theek ho gaye the. Lekin response time thoda slow tha, kabhi kabhi mujhe wait karna pada call transfer hone tak. Training aur onboarding me bhi thoda clarity kam thi; kuch steps aise the jo repeat karna padha ya confuse kar diya. Software updates automatic hote hain, lekin kuch baar update hone ke baad naye features properly show nahi karte the, isse thoda jaana samajhna padha. Payment aur invoice ka process thoda straightforward tha; sign-up bhi asaan tha. Dialer me database ka connection solid tha, ye ek achhi baat hai. Overall, communication theek thi par thoda aur speedy support mujhe better lagta. Achhe aur bure dono side dekhte hue, mai neutral hoon support ke mamle mein, par mai thoda aur improvement expect karti hoon.

Trupti Adnan ShenoyKerala, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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