Skip to main content

WFHI review

Support thi helpful but self-discovery bhi kaafi hua

5 out of 55 of 5Unverified experienceSupport and communication

Support thi helpful but self-discovery bhi kaafi hua

Jab main software aur tools ko pehli bar use kar raha tha, toh mujhe laga ki support team thodi kam directed hogi but yeh surprising tha ki unhone navigation mein help kiya lekin mujhe kaafi cheezein khud hi samajhni padi. Telephonic support available tha jab zarurat thi, lekin overall mujhe lagta hai ki kaafi kuch user interface aur training se hi seekhna pada. Automatic updates smoothly aaye bina kisi bada interruption ke, jo achha tha. Training modules ne basic understanding di but advanced features ke liye mujhe self-study karna pada. Invoicing aur payment process thoda clear tha, support ne timely assist kiya in case of confusion. Is tarah mujhe ek balanced experience mila jahan main support pe dependent itna nahi tha, par unhone jab bhi prompt help ki toh wo kaafi useful tha. Overall, thoda ajeeb laga par manageable tha.

Sanjay IyerMeghalaya, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy