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WFHI review

Support thi achhi, par thoda slow tha kabhi-kabhi

4 out of 54 of 5Verified customerSupport and communication

Support thi achhi, par thoda slow tha kabhi-kabhi

Pehle jis tarah ke tools use karti thi, wahaan support ka response zyada fast hota tha. WFHI ka telephonic support generally acha tha, log polite the aur koshish karte solutions dene ki. Lekin jab kabhi complex problem aati thi toh thoda wait karna padta tha, jo ideally kam hona chahiye tha. Jo mere liye useful raha woh yeh ki unke representative har baar patiently mere sawalon ka jawab dete the, jo ki kaafi important hota hai. Sign-up ke process mein bhi smooth experience mila, invoice clear tha aur payment options straightforward thi, mujhe koi confusion nahi hui. Training modules se mera thoda familiarity ho gaya tha workflows ke saath, toh onboarding jyada challenging nahi laga. Overall, software usability mein improvement dekha aur updates bhi automatically aate rahe, lekin support system thoda aur quick ho toh kaafi behtar rahata. Isliye 4 star de rahi hoon kyunki chhoti si delay ki wajah se potential thoda effect hua, baaki sab kaafi theek tha.

Lakshmi Sudhir DatarHimachal Pradesh, IndiaExperience: Published:
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