Support thi acchi, par thoda khud samajhna pada
Mujhe laga tha ki jab maine sign-up kiya, toh poora support milega bina kisi confusion ke. Lekin pata chala ki jab main onboarding kar rahi thi, tab kuch cheezein mujhe khud se hi samajhni pad gayi. Training sessions achhe the aur dialer bhi theek tha, par kabhi kabhi mujhe database ko operate karne mein thoda zyada time lagta tha. Support team se contact karna tha toh response timely tha, par main thodi self-help karne ko bhi ready thi. Software updates regular aaye aur unka integration bhi smooth tha, jo kaafi positive tha. Payment aur invoicing process simple lagi, bas sign-up ke initial phase mein thoda confusion tha ki kaunse step pe kya karna chahiye. Overall, software aur training dono thik lage, bas ye chahiye tha ki shayad zyada guidance mile initial setup ke liye. Fir bhi, main product use kar rahi hoon aur lagta hai ki agli baar main zyada efficiently kaam kar paungi, kyunki ab mujhe thodi samajh aa gayi hai ki kaha kya try karna hai.