4 out of 54 of 5Unverified experienceSupport and communication
Support theek thi, par thoda time laga, fir bhi try karungi
Support ke process mein mujhe thoda zyada intezaar karna pada, especially jab main apne dialer ke issue batati. Several times mujhe same cheez repeat karna padti thi, jo thoda frustrating tha. Lekin wo log patiently meri baat sunte aur har baar clear solution dene ki koshish karte. Repeated follow-ups ke bawajood, mera problem largely solve ho gaya, which is good. Overall, communication ka flow thoda slow tha, but woh mera kaam chala hi paya in the end. Jo bhi thoda extra time laga, main samajh sakti hoon kyunki support team ko multiple clients handle karne padte honge. Agar mujhe phir kabhi zaroorat hui to main definitely fir se yeh service use karungi, bas mujhe thoda patience rakhna padega support ke response ke liye.