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WFHI review

Support theek thi, bas thodi aur clarity honi chahiye thi

5 out of 55 of 5Verified customerSupport and communication

Support theek thi, bas thodi aur clarity honi chahiye thi

Mujhe lagta hai ki telephonic support ka response time generally theek tha, aur mai jyadatar baar samay par apni queries clear kar pati thi. Repeat karna nahi pada bar bar, lekin kabhi kabhi thoda lamba wait hota tha, jo thoda irritate karta tha. Support staff generally polite the par koneikon mein woh zyada information nahi dete the beyond standard answers, toh thoda sa detailed help missing lagti thi. Communication warm tha, par main thoda expect karti thi ki thoda zyada personalised assistance mile, jaise ki training ya invoicing ke complex parts par. Dialer aur database features use karte waqt jab queries thi toh woh quickly solve ho jati thi, lekin ek baar do baar aisa laga ki mujhe khud seekhna padega thoda. Overall, main satisfied thi but thodi aur helpful info honi chahiye thi support mein.

Veena ThampiKerala, IndiaExperience: Published:
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