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WFHI review

Support theek the, explanations thode confusing lag gaye

3 out of 53 of 5Unverified experienceSupport and communication

Support theek the, explanations thode confusing lag gaye

Support team se baat karke thoda help mili, par explanations poori tarah clear nahi thi. Jab main kuch specific features ke baare mein puchti thi, toh woh baar baar repeat karte the standard instructions, par mere liye woh kaafi specific nahi lagta tha. Dialer aur calling tools setup karna thoda challenging tha kyunki instructions mein detail thodi kam thi. Training ke during kuch points clear karne ke liye main khud se study karna pada. Payments aur invoicing mein koi problem nahi hui, wo bharosa dilane waala tha. Overall, mujhe kahna hoga ki support satisfactory tha, par clarity ke maamle mein wo thoda improve kar sakte hain. Automatic updates bhi time-time par aaye aur woh smoothly handle ho gaye. Main technically zyada expectations nahi karti thi par bas basic things clear honi chahiye thi jo mujhe puri tarah se nahi mili. To bas, support kaam chal raha tha, improve karne ki jarurat zaroor hai.

Ayesha MishraMaharashtra, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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