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WFHI review

Support theek tha, step wise kuch ajeeb tha

3 out of 53 of 5Unverified experienceSupport and communication

Support theek tha, step wise kuch ajeeb tha

Mujhe lagta hai support ne kaam kiya, par process thoda confusing tha. Jo pehla call tha, usmein unhone kaha sab sahi order mein hoga, par jab methods samajhne gaya, thoda ulta-pulta laga. Bahut saare steps ek saath thodi jaldi clear nahi hue, jaise ki dialer setup aur database integration ek saath karne ki koshish thay. Support ne bol diya tha ki sab steps follow karo, par kabhi kabhi lagta tha ki pehle kisi ek cheez pe concentrate karo, phir aage badho. Thoda matlab same baatein baar-baar repeat karni padi, jo waqt barbaad karta hai. Phir bhi overall, problems theek se bataye, aur telephonic assistance bhi acha tha. Main bas yeh kahega ki agar wo thoda aur logically steps ko arrange kar dete, toh better hota. Mujhe lagta hai doosron ko bhi yahi pareshaani ho sakti hai agar order clear na ho. Bas itna hi, baki software accha chal raha tha.

Kaushik ZachariahLadakh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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