Support theek tha, response timing thoda slow laga
Maine jab software setup kiya toh kuch issues aaye the dialer aur database features mein. Support team se contact kiya toh wo responsively baat karte the, magar kabhi kabhi reply ya help milne mein thoda time lagta tha. Training modules samjhane mein unhone ache efforts diye, lekin main bhi baar-baar unhe bataana padta tha ki konse step pe hoon taaki woh sahi madad de saken. Payment process clear tha aur invoices timely mile, ismein koi dikkhat nahi hui. Kabhi kabhi telephonic support pe wait karna padta tha, jo thoda inconvenient tha, lekin jab baat hoti thi toh woh fairly helpful aur samajhdaar responses dete the. Mujhe laga kaafi baar mujhe khud bhi software ko samajh kar troubleshoot karna pada, par overall communication consistent tha. Ho sakta hai ki wo aur acchi tarah se coordinate kar saken ticket ya queries ko, taaki response jaldi mile.