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WFHI review

Support theek tha, par zyada kuch samajhna pada khud se

3 out of 53 of 5Verified customerSupport and communication

Support theek tha, par zyada kuch samajhna pada khud se

Main itni confident nahi thi ki support ne task ko poora manage kar diya; actually mujhe khud kaafi cheezein figure out karni padi. Jab main calls kar rahi thi via dialer to thodi mushkil hui kabhi kabhi, aur jab database feature use kiya toh setup thoda confusing laga. Support team ne telephonic assistance di, par main yeh expect karti thi ki thoda zyada guidance milega. Mujhe lagta hai ki thoda jyada independent hona para mujhe, training material theek tha, par koi direct walkthrough nahi tha jisse sab kuch clear ho jata. Invoicing aur payment process mein bhi mujhe thoda time gaya samajhne mein ki steps kya hain. Overall outcome yeh raha ki main kaam kar paayi, par zyada smooth nahi tha. Lagta hai mujhe abhi bhi kuch cheezein manually troubleshoot karni padengi aage chal kar, par software ke basic part ko samajhna toh hua hai. Support kaafi help karta, par full solution nahi tha iska matlab, jo thoda disappointing tha.

Meenakshi ChandranChhattisgarh, IndiaExperience: Published:
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