Support theek tha par thodi exclusive guidance missing thi
Pehle se jo mujhe lag raha tha ki telephonic support aur communication se zyada help nahi milega, uske comparison mein WFHI ki support system theek thi. Training ke dauran jab main dialer use kar raha tha, toh support staff patiently samjhata tha aur queries theek se handle ki thi. Database updates ke baare mein bhi regular communication mila, which was helpful to stay updated. Par thoda mujhe lagta tha ki thoda aur hands-on guidance ya priority assistance mile har stage par, jaise onboarding mein. Kabhi kabhi thodi basic cheez ka wait karna padta tha pratiksha mein tab bhi calls ke dauran clarity mildaari thi. Payment aur invoicing ke processes samajhne mein thoda struggle hua but overall support ne kahin na kahin us gap ko fill kiya. Mujhe ek chhota reservation yeh hai ki kabhi kabhi response time thoda slow lagta tha when I expected prompt help, but fir bhi overall informative aur cooperative support ka impression mila hai. Isliye main kahunga ki support centre mein thoda aur improvement possible hai.