4 out of 54 of 5Verified purchaseSupport and communication
Support Theek Tha, Par Thoda Aur Fast Ho Sakta Tha
Mujhe lagta hai ki support team apne kaam mein achha koshish kar rahi thi, magar response time kabhi kabhi thoda slow lagta tha. Main jab contact karta tha unke call center ya helpdesk ko, toh unke log madad karne ke liye ready rehte the aur patiently meri baatein sunte the. Lekin kuch baar laga ki solution milne mein thoda zyada samay lag raha hai, jo frustrating tha. Training aur onboarding sessions mein bas thodi der mein clarity aati thi, toh overall feeling positive hi thi ke log genuinely madad kar rahe hain, bas speed agar improve ho toh aur behtar lagega. Main phir bhi mostly satisfy hoon unki communication se, so I feel ki waise toh support helpful hai.