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WFHI review

Support theek tha, par sab ke liye fit nahi hoga

3 out of 53 of 5Verified purchaseSupport and communication

Support theek tha, par sab ke liye fit nahi hoga

Pehle ek baar mujhe support ko call karna pada ki kuch confusion tha dialer settings me. Wahan pehle line pe baat hui jisme basic answers diye, par mujhe fir bhi specific problem ko detail me samjhane ke liye dusri baar call karni padi. Kabhi kabhi wait bhi karna para jab agent available nahi tha. Support team ki language aur terms mere liye samajhna thoda mushkil hua, is wajah se mujhe repeat karna pada apna issue. Database integraton me ek baar update ke wajah se slow down aaya, usko samajhne ke liye bhi support se contact kiya. Overall, solution mila, par patience aur kuch repetition ki zarurat thi. Mujhe lagta hai ye system un users ke liye jyada acha hoga jinke paas training ya technical backgroud hai; jo naye hain unke liye ordering aur communication thoda challenging rahega. Sign-up aur payment process bilkul fine raha, isme koi dikkat nahi aayi. Agar aap self-starter type hain toh support manageable hoga, warna shayad thoda strict lag sakta hai.

Aneesh NandaAndaman and Nicobar Islands, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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