Support theek tha, par response time mein dikkat thi
Support team ki responsiveness average rahi, matlab they picked up calls and answered queries but kabhi kabhi mein zaruri detailed guidance missing mehsoos karti thi. Training sessions ke dauran jo specific issues aaye, unpe quick follow-up nahi mila, jis wajah se mujhe apne aap troubleshoot karna pada. Database aur calling tools related confusion pe jab support se baat ki, toh basic solutions mil gaye, lekin advanced problems ke liye immediate help nahi thi. Software ke automatic updates ne kabhi kabhi unexpected changes la diya, jisse adjustment mein problem hui. Payment aur invoicing process ko lekar koi major problem nahi thi, bas thoda slow confirmation mila. Overall support experience thoda unsatisfactory tha, kyunki better communication ke saath ye easy ho sakta tha. I hope future mein response time improve hoga, warna user trust kam hota hai.