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WFHI review

support theek tha par phir bhi dubara try karna sochunga

3 out of 53 of 5Unverified experienceSupport and communication

support theek tha par phir bhi dubara try karna sochunga

Support aur communication ka experience mera mixed raha. Initially main expect kar raha tha ki support jo milega wo instant aur detail mein hoga, aur jo training ke dauraan batate hain uss hisaab se patiently sab clear hoga. Par jaise jaise maine unke support ko use kiya, toh pata chala ki response time kabhi thoda late ho jata hai. Phone pe baat karte waqt generally polite tone hoti thi, lekin har baar solution puri tarah exact nahi milta tha. Main samajhta hoon ki software aur tools kaafi extensive hain, isliye multiple issues aate rahenge. Database aur dialer se judi problems mein support thoda better response deta hai, aur normal issues jaldi solve ho jate hain. Par jab baat thodi complex cheezon ki aati hai toh mujhe laga ki wo documentation ya training ke material se hi zyada faida hota. Overall communication thodi frustrating ho sakti hai agar aapko jaldi help chahiye ho, but agar thoda patience rakha jaye toh kaam chal sakta hai. Main future mein bhi try karunga par shayad thoda aur apne end se prepare hokar approach karna hoga.

Vikas Kabir SuriSikkim, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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