Support theek tha, par long term mein behtari ki zarurat hai
Maine WFHI ko use kiya kaafi mahino tak ab, to mujhe pata chala ki support se daily basis pe kaise deal karna hota hai na. Suru mein response time theek tha, par jab main regular use kar raha tha dialer aur database tool, toh kabhi kabhi lagta tha ki support slow ho raha hai. Bahut baar maine telephonic support ko call kiya, aur aksar unhone mujhe problem samajh ke acha solution diya. Par kuch baar wait karna pada, jo frustration la sakta hai. Jo cheez mujhe pasand aayi hai, wo ye ki time ke saath unka communication friendly aur flexible hone laga, matlab ekdum rigid nahi tha. Weekly automatic updates se software zyada stable bana, jo positive raha aur mujhe zyada issue face nahi karne pade. Agar main apne dost ko batata, toh kahunga ki agar tum chahte ho ki support team baar baar follow-up kare toh thoda adjust karna padega, par overall experience acha raha. Invoicing aur payment process bhi straightforward hai, koi complex cheez nahi thi.