Skip to main content

WFHI review

Support theek tha, par kuch kami thi

3 out of 53 of 5Verified purchaseSupport and communication

Support theek tha, par kuch kami thi

Mujhe lagta hai ki jab kuch galat hua tha software mein, toh support system ne achha handle kiya, par thoda aur better ho sakta tha. Jab calling tool main issue aaya, toh unki telephonic support team prompt thi aur polite baat karti thi, lekin jab samasya thodi complex thi, toh solutions deri se mile. Training material acche se onboard karne mein madad karta hai, par jab mujhe database feature set karna tha, toh instructions thode scattered lag rahe the aur mujhe confusion hui. Sign-up aur payment process smooth thi, billing clear aayi, jo acha laga. Overall, mujhe laga ki yah software ka experience mixed tha — kahi cheezen efficient thi, kahin kuch improvements ki zarurat hai. Agar updates aur support system thoda aur proactive hote toh experience better hota, par phir bhi, main yeh keh sakta hoon ki basic functionality theek thi, bas advanced cheezein thoda chalu karne mein dikkat hui.

Manas TyagiHaryana, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy