Support theek tha par fir bhi nahi kar paya use
Mujhe lagta tha ki agar support thoda zyada responsive hote toh shayad main software ko achhi tarah se use kar pata. Log tab thode theek the when they replied, samajhne ki koshish ki ki main kya chahta hoon, par delay bahut hua, aur jab problem aayi toh support poori tarah se help nahi kar paya. Onboarding mein technical chize clear nahi thi, jis wajah se main confuse ho gaya. Signup aur payment process toh achhe se chal gaya, usmein kisi problem nahi thi, par jab software use karne laga toh dialer neeche down ho gaya baar-baar. Aise mein phone pe support lene ka mann toh karta tha, par unse connect karna bhi complicated tha. Shayd main dobara try nahi karunga yahaan, kyunki mere liye yeh experience frustrating hi raha, chaahe beech mein kuch log poori koshish karte rahe samjhaneki.