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WFHI review

Support theek tha, par fir bhi agli baar phir madad chahiye hogi

3 out of 53 of 5Verified customerSupport and communication

Support theek tha, par fir bhi agli baar phir madad chahiye hogi

Maine generally support ke bare mein socha tha ki agar main next time bhi help karungi toh easily kar paungi, par thoda mix experience raha. Jab main onboarding ke dauran database feature use kar rahi thi, toh support team ne timely help di, jo kaafi acha laga. Lekin jab dialer mein kuch technical dikkat aayi, tab response slow tha aur mujhe thoda wait karna pada, jo frustrating tha. Ye definitely soch kar chalna padega ki kab support lena best rahega. Overall, mujhe lagta hai kuch cheezein acchi hain jaise ki training ne base strong kiya, par agar dubara kabhi problem hui toh mujhe phir se support pe dependent rehna padega. Signing up aur payment process smooth tha, invoices samajhne mein bhi koi dikkat nahi hui. Lekin haan, support ke timing aur communication thoda improve kar sakte hain, bahut hi casual lagti thi kabhi kabhi. Agar aapko quick response chahiye toh ye kabhi kabhi disappoint kar sakta hai, toh isko dhyan mein rakhna chahiye agar aap regular support expect kar rahe hain. Phir bhi main believe karti hoon ki ye company ka effort acha hai, bas thoda aur tight communication ki zarurat hai.

Nasreen PanickerDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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