Support theek tha, par clear guidance nahi mili; shayad dobara na karu
Mujhe lagta hai ki WFHI ka support team generally available tha, lekin jo clarity hoti hai explanations mein, woh thodi missing thi. Jab main kisi cheez ke baare mein poochti thi phone pe, toh wo log thoda vague answers dete the aur kabhi kabhi confusion badhta tha. Mujhe zyada elaborate samjhane ki ummeed thi training ya software ke baare mein, par har baar short replies milte the. Payment aur invoicing mein koi badi dikkat nahi thi, wo process toh theek tha. Lekin software use karne mein kuch cheezein thodi unclear thi, jinkay wajah se mujhe bar bar help lena padta. Telephonic communication mein bhi, kabhi kabhi lagta tha ki waise bhi busy honge, toh questions ko jaldi se niptane ke mood mein. Phir bhi main yeh maanti hoon ki basic support mili, par itna acha nahi ki main assured feel karun ki main phir se try karungi. Shayad doosre options explore karna better hoga mere liye. Kuch positive tha, jaise ki sign-up smooth tha lekin baaki process mein jahan clarity chahiye thi, wahan improvement ki zarurat hai lagbhag.