Skip to main content

WFHI review

Support theek tha par clarity thodi kam thi

3 out of 53 of 5Verified customerSupport and communication

Support theek tha par clarity thodi kam thi

Telephonic support theek tha, samajhne mein kaafi kuch clear mila, lekin kabhi kabhi explanations itne clear nahi lagte the jitna chahiye tha. Jab main dialer aur database functions ke baare mein poochta tha, to response achha milta tha, par exact step-by-step kaafi baar repeat karwana padta tha. Automatic updates ka system smoothly chal raha tha, jo acha tha kyunki mujhe baar-baar manual check karna nahi padta tha. Sign-up se leke payment tak ka process standard tha, koi dikkat nahi aayi usmein. Overall, communication achha tha with quick answers, par kabhi kabhi details mein thoda gadbad hoti thi jis se confusion badhta tha. Mujhe lagta hai ki ye thoda aur improve ho sakta hai taaki users ko zyada clear instructions mil sakein, especially training ke dauraan. Phir bhi, generally support response time average tha, jo ki ek achhi baat hai. To dono sides hain, support helpful tha par clarity mein thoda scope hai behtar hone ka, aur ye baat mujhe thodi mixed feeling deti hai.

Mahesh GargOdisha, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy