Support theek tha, par clarity mein thoda aur focus hona chahiye tha
Support team ne jo mujhe kareeb se bataya wo generally samajh mein aaya, especially jab detailed queries poocha main toh achhi explanations mili. Lekin jab basic level par guidance chahiye hoti thi toh sometimes thoda technical answers confusing lage the. Mujhe laga ki initial calls mein thoda zyada patience chahiye tha unka, taaki ekdum front se clear direction de sake. On the other side, telephonic support se mujhe quick responses mile jo important the, plus automatic updates ka process background mein achha chal raha tha. Main appreciate karti hoon ki unhone mujhe phone par priority assistance diya tha, lekin written resources ya training videos mein clarity thodi aur better ho sakti thi. Overall support experience positive tha, par full satisfaction tabhi aata jab initial aur follow-up communication dono equally clear ho. Isliye maine 4 star dee, kyunki kuch aspects bahut achhe the par thoda aur polish chahiye tha for perfect understanding.