Support theek tha, not bahut fast but not slow bhi
Mujhe WFHI ke support team se baat karni padi jab main apne dashboard mein kuch settings change kar rahi thi. Wo log generally responsive rahe, par kabhi kabhi thoda time lag jata tha unke replies aane mein. Matlab, agar main day ke samay call karti thi, toh response acha tha, par night ya weekend ke time mujhe zyada expect nahi karna chahiye. Communication clear rehti thi, par maine kabhi kabhi lagta tha support team waale thoda zyada proactive ho sakte the. Lekin overall, quality theek thi – matlab, agar kisi ko choti queries hain ya help chahiye hai basic training ke liye, toh yeh kaam kar lega. Aur haan, unhone mujhe payment ke process ke baare mein bhi samjhaaya jab mujhe thoda confusion hua invoice mein. I’d say it’s not perfect, but the team tries to be helpful jaisa ki aap expect karte ho ek software training service se. So, bas patience rakhna padta hai kabhi kabhi.