Support theek tha, main wapas use karungi
Maine WFHI ka telephonic support liya tha aur overall wo theek tha. Jo main expect kar rahi thi, usse zyada to nahi tha par kam bhi nahi. Support staff polite tha aur jis tarah se queries ko handle kiya, wo samajhdari wali thi. Kabhi kabhi wait karna pada par zyada long nahi tha. Jo training aur onboarding tha usne basic needs ko cover kiya, aur mujhe lagta hai ki agar ek baar software handle karna aagaya toh aage chal kar easily manage ho jayega. Database aur calling tools ke bare mein bataya gaya cheezein samajh mein aayi aur software use karna plan ke mutabiq chala. Agar main dobara use karungi, toh mujhe lagta hai wo fatafat problem solve karne wali team mil jayegi, jo ek acha confidence deta hai. Overall haan, main fir se WFHI ka software aur unka support lene ka sochungi jab zaroorat hogi.