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WFHI review

Support theek tha lekin overall dobara nahi karungi

2 out of 52 of 5Verified customerSupport and communication

Support theek tha lekin overall dobara nahi karungi

Main kuch dino se WFHI software use kar rahi thi aur kahungi ki unka support theek tha, matlab aise ek-do baar call karne par thoda madad mili. Lekin roz ke din mein software ka behavior kuch zyada accha nahi tha. Kabhi kabhi dialer properly kaam nahi kar raha tha, jisse mera kaam ruk jaata tha. Database ko access karna bhi kabhi slow lagta tha, aur updates ke baad kuch features thoda confuse karne wale ho jaate the. Haan, invoicing process toh sahi tha, sign-up mein bhi zyada dikkat nahi aayi, payment clear thi. Lekin overall, day to day usability mein frustration zyada tha aur main shayad phir se ise choose nahi karungi kyun ki mere liye reliable support aur consistent performance bahut zaroori hai. Software ki training achhi thi, par jab kaam ke dauraan issues aaye toh timely solution milna mushkil hua. Agar ye chhoti chhoti basic cheezen smoothly chalti, toh main definitely dobaara try kar sakti thi. Filhaal mujhe lagta hai ki aur better options ho sakte hain market mein.

Roshni MehtaMeghalaya, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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