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WFHI review

Support theek tha, but starting me thoda slow laga

4 out of 54 of 5Unverified experienceSupport and communication

Support theek tha, but starting me thoda slow laga

Main soch rahi thi ki support jaldi milega par shuruat me thoda zyada time lag gaya. Jab maine pehli baar call kiya, toh response tha theek-thaak, par uske baad follow-up me thodi der hui. Dialer aur database features smoothly chal rahe the, aur mujhe automatic updates bhi samajh aa gaye the. Lekin sign-up process clear hona chahiye tha, kyunki thoda confusion tha payment aur invoice ke mamle mein. Telephonic support ne last tak madad ki, par shayad mujhe thoda zyada jaldi guidance milni chahiye thi. Training sessions bhi theek the, par mujhe laga wo thoda aur focused ho sakte the mere kaam ki timing ke hisaab se. Overall, support team ka effort acha laga, par starting mein thoda aur pro-active hona chahiye tha. Jab main dekh rahi thi ki sab set ho raha hai, tabhi mujhe realization hua ki patience zaroori hai yahan.

Shreya DubeyWest Bengal, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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