2 out of 52 of 5Verified customerSupport and communication
Support theek tha but kaafi cheezein samajhni padhi
Support team generally helpful thi, par mujhe lagta hai ki bahut kuch khud se samajhna zaroori tha training ke dauraan. Jab main database feature ko lekar query kar rahi thi, to thoda confusion hua kyunki fully clear explanation nahi mila. Telephonic support accha tha, par kafi baar mujhe apni taraf se troubleshoot karna pada before unki madad mil payi. Thodi problems aisi thi jisme mujhe patience rakhna pada aur baar-baar repeat karna pada apna issue. Jo baat mujhe sabse zyada impress nahi kar paayi wo thi ki documentation aur onboarding me thoda aur clarity ho sakti thi. Overall, agar thoda zyada direction milta to better hota, par chhoti-moti baatein theek thi support team ki taraf se.