Support theek tha, bas woh ek cheez achhi lagi
Jab main software aur dialer use kar rahi thi, toh overall support mujhe utna confident nahi kar paaya jitna main chahti thi. Training aur onboarding flow mein kuch steps samajhna mushkil tha aur support se baar-baar contact karna pada. Lekin ek cheez jo achhi lagi woh thi jab automatic updates aaye, toh system ne smoothly kaam kiya bina kisi interruption ke, jo mujhe lagta tha thoda professional touch deta tha. Payment aur invoicing process mein bhi koi major issues nahi aaye par thoda cumbersome tha. Main admit karti hoon ki database feature toh theek tha aur usko samajhna mujhe itna mushkil nahi laga. Lekin haan, overall confidence improve karne ke liye mujhe aur support chahiye tha taaki main bina tension ke poora workflow use kar sakoon.