Support theek tha, baaki systems se zyada proactive nahi raha
Main kuch mahine pehle product use kar rahi thi aur mujhe support kaafi mixed laga compared to jo pehle dekha tha. Jo telephonic assistance mila, wo generally polite tha and queries ka jawab dene ki koshish karta tha, par kabhi kabhi mujhe lagta tha ki baat samajhne mein thoda time lagta hai. Jo pehle wale support experiences mera rahe hain, unke mukable mein ye thoda slow tha to resolve technical issues fast. Communication mein kabhi kabhi clarity kam thi, especially jab baat software updates se related thi. Ye cheezein thodi inconvenient bani, par overall, bahut bura bhi nahi tha. Support ke alawa, training material thoda helpful raha, par jyada wait ya frustration mujhe nahi hua. Ab jab mujhe dekhti hoon toh lagta hai ke sahi cheezein bhi thi aur thodi aur improvement ki jagah bhi thi.