Skip to main content

WFHI review

Support theek nahi tha, mostly khud karna pada

2 out of 52 of 5Verified purchaseSupport and communication

Support theek nahi tha, mostly khud karna pada

Mujhe support system se zyada madad nahi mili, zyadatar cheezein khud hi samajhni aur manage karni padin. Jab dialer use kar raha tha toh kuch baar connection ke issues aaye aur unke solutions ke liye mujhe khud research karna pada. Telephonic support available tha but responses time lagta tha aur har baar mujhe wahi questions repeat karne padte the. Training jo mili thi woh basic thi, lekin jab updates aaye, unke baare mein clear nahi bataya gaya ki kya change hua. Payment process aur invoice generation mein koi badi dikkat nahi thi, woh theek tha. Lekin software use karte waqt jab problems aaye toh support se jo expectations thi woh puri nahi hui. Main kehta hun, agar aapko zyada guidance chahiye toh yeh option aapke liye thoda disappointing rahega. Isliye mera verdict hai ki support overall kaam ka nahi tha, mujhe zyada kaam khud karna pada.

Prakash MenonAndhra Pradesh, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy