Support theek hai, par thoda confusing bhi hai
Mujhe lagta hai ki support team achhi koshish karti hai, lekin jab main kisi problem ke liye contact karti hoon, toh usually thoda time lagta hai samajhne mein ki mujhe kis tarah ki madad mil rahi hai. Kabhi kabhi mujhe apna issue bar bar explain karna padta hai, jo thoda tiring hota hai. Lekin ek acchi baat ye hai ki unka telephonic support generally polite aur patient rehta hai, jo samajh aata hai ki wo help karna chahte hain. Database feature bhi theek kaam karta hai, par mujhe lagta hai ki training aur onboarding process thoda zyada detailed hona chahiye tha, jisse sab kuch easily samajh aata. Paise dene ka process aur invoice milna toh sahi tha, lekin mujhe lagta hai ki control panel mein thodi aur clarity honi chahiye thi, jisse hum apni queries ka turant jawab pa saken. Overall, yeh combination thoda complex lagta hai, ek taraf support accha hai, doosri taraf user friendly experience thoda missing lagta hai.