Support theek hai, par thoda aur responsiveness chahiye tha
WorkFromHomeIndia ke telephonic support ne jab problem hui toh help ki, par thoda patience rakhna pada mujhe. Jab software mein kuch chhoti si issue hui database se related, toh maine call kiya. Support ne samajhne ki koshish ki aur solution dene ki bhi, lekin kabhi kabhi lagta tha ki unko pura system ka overview nahi hai. Jo waiting time hota tha call mein, woh main thoda kam hona chahiye. Training aur onboarding achha tha jo mujhe start mein madad kiya, par jab kuch unexpected problem aayi toh support se milna mushkil hua. Invoicing aur payment ka process clear tha, koi problem nahi tha isme. Dialer tools theek kaam karte hain jab software properly update ho. Overall, mujhe lagta hai ki agar support thoda zyada responsive hota, toh experience aur behtar hota. Software ka main part toh chal raha hai, bas thoda communication aur speed mein behtari honi chahiye.