Support theek hai, par patience wala hi sahi rahega
Maine support se thoda mixed experience liya tha. Pata tha ki help mein thoda time lag sakta hai, par baar-baar apni baat dohrana achha nahi lagta. On call support mein kabhi kabhi wait jyada hoti thi, toh patience hona zaroori tha. Jo queries thi software setup ko lekar, uska process straightforward tha, lekin jab call karte the, toh response thoda slow tha. Training sessions smooth the, lekin follow-up ke liye baar baar call karna hota tha. Mujhe lagta hai jo log tez aur turant support chahte hain, unke liye yeh arrangement theek nahi rahega. Lekin jo shanti se har step pe kaam karna chahte hain, unko thoda time laga ke prosess samajh mein aayega. Payment aur invoice process timely mila, koi dikkat nahi huyi wahan. Auto updates software mein time-to-time aaye, jo useful the, bas unse related support ki baar-baar zarurat reh gayi. Overall, support thoda laborious tha, par agar aap thoda wait kar sakte hain, toh chal jayega.