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WFHI review

Support theek hai, par kuch cheezein mujhe khud samajhni padhi

5 out of 55 of 5Verified customerSupport and communication

Support theek hai, par kuch cheezein mujhe khud samajhni padhi

Mujhe laga WFHI ka support system achha rahega, but usme kuch aise points aaye jahan mujhe khud samajhna aur figure out karna pada, especially jab main dialer aur database integration setup kar raha tha. Support team ne jo bhi help di, timing mein theek thi aur generally friendly thi, par wo saari cheezein detailed nahi hoti thi. Kabhi-kabhi call pe jo explanations milti thi, woh thodi generic lagti thi, aur mujhe khud software ke kuch features explore karne pade, jisse delays ho gaye. Billing aur payment process simple tha, jiske wajah se thoda stress kam tha. Training material bhi kaafi detailed tha, par usme bhi practical examples ki kami thi jisse thoda confuse hua. Overall, main support ko theek-thaak samajhta hoon kyunki main apni taraf se bhi kaafi seekhne ki koshish ki, par ek-do chhoti cheezein missing thi jo cheezein aur easy bana sakti thi.

Raghav DeshpandeGujarat, IndiaExperience: Published:
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