Support theek hai, but thoda slow hai sometimes
Maine pehle jab join kiya tha, support team se baat kare to clarity achhi mili thi. Unhone step-by-step bataya ki software kaise use karna hai, especially dialer aur database ke features ke baare mein. Training sessions bhi kaafi informative thi, lekin kabhi kabhi jab complex queries hoti to response slow milta tha. Matlab, jo basic doubts hain woh toh turant clear kar dete hain, but jab kuch detailed technical help chahiye hota hai, tab thoda wait karna padta hai. Payment process aur invoicing ke baare mein bhi sab clearly explain kiya gaya tha initially, jo mere liye important tha kyunki mujhe ensure karna tha ki sab transparent rahe. Agar aapko zyada urgent technical help nahi chahiye, toh yeh service theek hai. Lekin agar aapko high priority support chahiye jo har waqt instantly respond kare, toh shayad yeh itna suitable na ho kyunki kabhi kabhi reply mein delay hota hai. Overall, communication theek tha but thoda aur promptness chahiye support mein. Mere liye itna theek hai, mai samajhta hoon ye un logon ke liye acha hai jinko routine help chahiye, par jinko frequent complex assistance chaiye woh shayad thoda soch samajh kar lene.