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WFHI review

Support the thing that was on point, waiting baaki thi

2 out of 52 of 5Verified customerSupport and communication

Support the thing that was on point, waiting baaki thi

Maine jab support service se contact kiya tha toh overall response theek tha, wo sufficient madad kar raha tha mere dialer aur database issue mein. Par baaki cheezein, jaise payment process aur training updates mein waiting time zyada tha jo frustrating tha. Mujhe lagta hai ki next time mujhe phir se support ki zarurat hogi because kuch kam smoothly nahi chala tha. Automatic updates theek se install hue, par on-call guidance thoda informal tha jis se kuch confusion hua system usage mein. Sign up aur invoice process mein bhi thoda slow tha response jo unnecessary wait paida karta tha. Waise software ke features achhe hain par jo communication aur help ka time lagta hai, usmein sudhar ki zarurat hai. Isliye support ka ek aspect positive raha aur baaki thoda cumbersome tha.

Gopal PalkarHimachal Pradesh, IndiaExperience: Published:
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