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WFHI review

Support tha thoda theek but khud samajhna pada jyada

2 out of 52 of 5Verified purchaseSupport and communication

Support tha thoda theek but khud samajhna pada jyada

Main initially expect kar rahi thi ki support team easily samjhayegi and jaldi jawab degi, lekin mujhe laga pura process thoda confusing tha aur bohot kuch mujhe khud hi figure out karna pada. Software ke updates ke baad kai baar mujhe lagta tha ki naye features ko use karne mein samasya hai, aur help lene jab phone uthayi toh support thoda slow lagta tha compared to expectations. Jo database feature hai, usme achha integration tha, wo manage karna straight forward tha, yeh main appreciate karti hoon. Onboarding thoda rushed laga without clear step-by-step guidance jo main soch rahi thi milne wala. Lekin calls ke dialer pe kam karna ekdum theek tha aur wo smoothly chal raha tha. Payment process bhi thoda tricky laga initially, lekin finally sab settled ho gaya jaise chahiye tha. Overall, main sochti hoon ki agar training aur support better hota toh zyada easy hota, ab mujhe lagta hai ki independent kaafi zyada effort laga isliye main abhi ke liye cautiously approach kar rahi hoon.

Saloni SainiGujarat, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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